MyUnisa Help Contact Details

Specific contact details for student assistance and service

 

IMPORTANT:
  • If you send an e-mail directly to a Unisa e-mail address, insert your student number in the subject line to effect the correct routing to an advisor for processing.
  • Please check the list carefully and send an enquiry to one e-mail address at a time or one person only. This will ensure that there is no confusion as to who must respond, thereby preventing unnecessary delays in the response.
  • Students should only forward enquiries to the Registrar and Deputy Registrar in instances where those enquiries could not be resolved at other levels.

General resources: websites, and general SMS, fax and e-mail enquiries

A number of administrative processes, including the convenience of fee payments and information about examinations are available on the following platforms:


  • All application, registration and study-related information is available on the Unisa corporate website in both web and mobi formats.
  • Students can access their own information via the myUnisa website.
  •  Fax enquiries to 012 429 4150

Information Services Division

Type of enquiry E-mail Telephone
Student misdirected enquiries and FAQs [email protected] 012 429 3111

myUnisa & myLife

Type of enquiry E-mail Telephone SMS
myUnisa
myLife
[email protected]
[email protected]
012 429 3111 (Option 6) 43582

Student Admissions and Registrations

Type of enquiry E-mail Telephone SMS
General applications and registration queries [email protected] 012 441 5888 43578
Applications [email protected] 012 429 4016
Undergraduate admission [email protected]
Postgraduate diplomas [email protected]
Honours degrees [email protected]
Master’s and doctoral qualifications [email protected] 012 441 5702
College of Accounting Sciences Undergraduate: [email protected]
BTech: [email protected]
012 441 5700
College of Economic and Management Science Undergraduate: [email protected]
BTech: [email protected]
012 441 5700
College of Education Undergraduate: [email protected] 012 441 5583
College of Human Sciences Undergraduate: [email protected] 012 441 5701
College of Law [email protected] 012 441 5703
College of Science, Engineering & Technology
AND
College of Agriculture & Environmental Sciences
Undergraduate: [email protected]
Tech: [email protected]
012 441 5704
Licensees [email protected] 012 441 5705
International students [email protected] 012 441 5705
Exemptions [email protected] 012 441 5706
Access and Matriculation exemption [email protected] 012 441 5457
Re-admissions [email protected] 012 441 5888

Student Assessment Administration

Type of enquiry E-mail SMS
General assignment enquiries [email protected] 43584
Student enquiries in respect of examination venues and examination invigilators [email protected] 43584

Assignment Administration

Type of enquiry E-mail Telephone
General assignment enquiries [email protected]
012 429 3710
012 429 3958
011 471 3170
011 471 2764

Examination Administration

Type of enquiry Name E-mail Telephone
Examinations General examination enquiries [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
43584
Examination Venue and Invigilation Administration IT Zulu [email protected] 011 471 3174
ZB Makhabane 011 471 2375
College of Human Sciences
AND
College of Education
M Motshwane [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
012 429 8616
SRM Maphoto 012 429 8948
KR Lebelo 012 429 2251
College of Economics & Management Sciences A Nana [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
012 429 8205
B Phalatse 012 429 2919
College of Law A Rapatsa [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
012 429 8641
J Manikidzwa 012 429 2268
College of Agriculture & Environmental Sciences
AND
College of Science, Engineering and Technology
M Vosloo [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
011 471 2928
B Molefe 011 471 3121
Finance, Student Funding, Eduloan, Study Material, Corporate Communication & Marketing
Name Type of enquiry E-mail Telephone
Finance
Debtors Section Student account enquiries [email protected] 012 429 2441 / 4299
Student Funding
Mr F Chabalala General Student Funding enquiries [email protected] 012 441 5609
Ms Maupi Letsoalo General Student Funding enquiries [email protected] 012 441 5600
Eduloan
Mrs L van Rensburg Student loans [email protected] 0124415390
Ms T Mhlanga Student loans [email protected] 0124415391
Study Material
Despatch Despatch enquiries [email protected]
Mdu Zulu Despatch Enquiries Supervisor [email protected] 012 429 6942
Thelma Mangena Despatch Enquiries Supervisor [email protected] 011 471 3688
Nkadimeng Lebone Despatch Enquiries Supervisor [email protected] 011 471 2276
Ms A Clarke Despatch Enquiries Supervisor [email protected] 011 471 3712
Joe Sukazi Despatch Enquiries Supervisor [email protected] 012 429 6561

All college-specific enquiries

Type of enquiry Name E-mail Telephone
College of Accounting Sciences Mr J Chauke [email protected] 012 429 4211
College of Agriculture & Environmental Sciences Mrs Dianne Metzer
Mrs Kelly Steyn
[email protected] 011 670 9351
011 471 2184
Mrs P Ngcobo (master’s and doctoral) [email protected] 011 471 3296
College of Economic & Management Sciences Mrs P Ngcobo [email protected] 012 429 3925
M Kgotatso
College of Education Mr S Shabangu [email protected] 012 429 2645
College of Human Sciences Ms ME Rubidge [email protected]
[email protected]
012 429 8285
Ms DD Mbengwane 012 429 2631
Fax:
086 238 1393
College of Law Thandi Sophy Seromo


Ziyanda Victress Mtshali


Vashty Lerato Phetlu

Mati Nolitha

Jabulani Mzimba

[email protected][email protected] 012 429 4718012 429 4860

012 429 6166

012 429 3253

012 429 4428

College of Science, Engineering & Technology Mr M Molepo [email protected] or [email protected] 012 429 2614
College of Graduate Studies Prof AM Court [email protected] 012 429 4644

Regional centres

Name / Region Type of enquiry E-mail Telephone
Eastern Cape
Mr MJ Nkgoang [email protected] 043 743 9246
Gauteng
Hub (Mrs M Masalesa) [email protected] 012 441 5720 / 4 / 5756
Sunnyside Learning Centre [email protected] 012 441 5751 / 5867
Unisa Science Campus in Florida [email protected] 011 471 2111
Vaal [email protected] 016 455 6300
Ekurhuleni [email protected] 011 845 9330 / 9358
KwaZulu Natal
Mr B Dlamini [email protected] 031 335 1700
Durban hub General enquiries 031 335 1700
Limpopo
Mr Jerry Malemela Polokwane [email protected]
[email protected]
015 2903430
015 2903400
Mr Rikhotso Makhado [email protected] 015 5163334
Mr Master Baloyi Giyani [email protected] 015 8122415
Midlands
Mr MM Kokong [email protected] 011 670 9531
Rustenburg Regional Hub [email protected] 011 670 9500/1/2
Bloemfontein RSC [email protected] 051 411 0440
Kimberley Office [email protected] 053 832 6391
Kroonstad Office [email protected] 056 213 2053/4
Mafikeng Office [email protected] 018 391 0358/60
Potchefstroom Office [email protected] 018 294 9051
Mpumalanga
Mr V Mkhwanazi 013 755 2476
Nelspruit 013 755 2476
Middleburg 013 282 4115
Western Cape
Dr KI Jacobs [email protected] 021 936 4132
Cape Town Campus General enquiries [email protected] 021 936 4114
Cape Town Campus Student Administration [email protected] 021 936 4115
Cape Town Campus Academic Support [email protected] 021 936 4154
Cape Town Campus Counselling [email protected] 021 936 4130
Cape Town Campus Main Library [email protected] 021 936 4125
Cape Town Campus Mobile Library [email protected] 021 936 4125
George [email protected] 044 884 1300
Ethiopia
Prof ZGT Motsa [email protected] 00 25 111 435 0080